I am currently a team member, support team member to be exact, for the open-source phpBB project. Last week, Computerworld Australia asked us several questions about version 3.0 that we released 2 months ago. I was glad to be a part of answering some of these questions.

You can check out the article, entitled phpBB3 takes giant strides from predecessor from Computerworld’s Australia site, located here.

Don’t get me wrong, I love Mozilla Thunderbird as a desktop email client. In my opinion, it’s better than Microsoft’s Outlook in terms of ease of use, stability, and simplicity. Also, configuring account settings is much more intuitive and actually more powerful. It’s also certainly better than Microsoft’s Outlook Express. But regardless, I’ve had my fair share of annoyances with the client. Here I’ll point out a few of them:

1. The UI is poorly designed. Don’t get me wrong, the UI is workable and allows you to configure lots of things, but quite simply, it’s ugly to look at. No matter what theme you install, the basic design is still there, and it’s not easily navigable.
2. The message rules dialog box is too bloated. You have to click way too many times and customize way too many things in order for you to get it to do exactly what it is you want it to do. I hate to say it, but Outlook (and Windows Live Mail) have much better message rule controls.
3. When I’m deleting emails one-by-one starting from the bottom and going up, if I click to skip over an email, the next one in line when deleted is the one below. This on many occasions has caused me to delete the very email I wanted to skip. Definitely a “bug.”
4. Thunderbird is literally in lockdown mode while downloading new messages. One of my email accounts I can get anywhere up to 400-700 messages per day (mostly spam). I have plenty of CPU utilization and RAM left, but when I’m downloading all these messages, why does the entire application slow to a crawl? I want to read some of that email as it’s coming in, dangit!
5. Junk mail - this is a big one. When I first started using Thunderbird, I was impressed with how acurate the junk mail filters were and how quickly it learned. But after junking out probably close to 50,000 emails, why exactly do I still get the exact same email over and over again? Why hasn’t it learned? I was impressed that Windows Live Mail actually caught those silly USNMA messages right off the bat.
6. The address book is horrible. I can’t describe how terribly it’s designed. Now I realize why I’ve never used address book features in mail clients…
7. And why the heck is the address book button in the tob bar? That’s a freaking control bar, not an “access the secondary features” bar. Everything else up there controls the email or emails in general. It should not be there.
8. All of a sudden, my mail filters stopped working at some point. This was almost a year ago, and I still haven’t fixed them for the sole purpose of I had way too many and it would take up way too much of my time. Why, exactly did these just suddenly stop working?
9. When Thunderbird goes to import mail from Outlook Express or Outlook, can it please at least warn the user that some things may not be copied correctly (ie, message filters?). And why can’t I import News/Blogs, Mail, and settings all at the same time?
10. What the heck is the purpose of the “Go” menu option sitting on its own? It’s pointless. If it must be present, please combine it with the View menu like in every other email client…

So there you have it. I’m doing this in combination with my previous blog about how I was seriously considering switching permanently to Windows Live Mail for my desktop email needs. To be fair, my next entry will be The Top 10 Annoyances in Windows Live Mail.

Tags: thunderbird, email, mozilla, windows live mail, email client