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Archive for October, 2007

Help Me, Apple. Please.

Everyone knows that I’m an outspoken Windows user. I’m running Windows Vista on 5 machines in my house (completely stable, mind you), and a server in my house is running Server 2003. My desktop is specced out from a custom build.

That’s why it’s interesting that I’m writing this right now. Over the last few years, I’ve slowly grown an appreciation towards Apple’s OS X. As much as I’m surprised to say it, I have actually (and am currently) debating becoming one of the so-called “switchers” at least in part.

Let me say first of all that I’m still a die-hard Windows user. Windows has been great for me. Vista is a solid upgrade over XP. But whether or not Vista or Windows has been a good experience for me (and it has), Windows is slowly becoming a dying brand. There’s a massive amount of bad PR against Windows, regardless of whether it’s justified bad PR or not (which most of it isn’t). Windows has lost respect … and I’m doubting that unless Windows 7 pulls off a miracle, it will never get it back.

At this point in time, like I said, I’m seriously considering switching most of my daily work to a Mac machine. The issue of not being able to run the same applications is a moot point now. It wasn’t 5 years ago, but it certainly is now. While OS X inherently doesn’t have as many applications availble for it, there’s plenty of alternatives. The rest you can pretty much run flawlessly inside of a Virtual machine such as Parallels or VMWare Fusion.

Previously, as a power user, the main reason holding me back from getting a Mac was the hardware performance. Regardless of whether or not Apple refused to believe it, both Intel and AMD had much more powerful chips than the G3, G4, or G5 at any point in time. The benchmarks were overwhelmingly in favor of the PC.

That, again, is a moot point since the transition to Intel chips. The only difference between a Mac machine and a PC now is the type of BIOS system that Mac uses.

The other thing that was holding me back was the software. As a hobbiest .NET developer, I rely heavily on applications such as Visual Studio 2005 or SQL Server 2005. You can’t run these on a Mac … or can you? Only recently has Parallels and VMWare Fusion fully supported both of these. I can run both of them in a Virtual Windows installation without any problems at all.

At this point there’s only one single thing holding me back from getting a Mac and getting the best of both worlds (Windows and OS X) … the price. As a power user and someone who is wanting to run development and enterprise-level applications such as Visual Studio in multiple instances and SQL Server 2005, an iMac + a Virtual machine just isn’t going to cut it. I’d be required to get a Mac Pro. Even with the education discount (and the discount I get from working for Best Buy), I’d still be forking out $2300 at a minimum. And that’s only with 1GB of RAM and an 250GB HDD. That’s pathetic.

In order for my needs as a power user to be met, I’d need to spend around $3200+ for a Power Mac. Considering I have 3 machines currently sitting on my desk, I honestly can’t justify that cost. And it’s not that I can’t justify it … if I had that kind of money freely avaiable, trust me, I’d buy a Mac Pro in a heartbeat. The fact of the matter is that I can’t. Even as a college student who is 1) living at home for free and 2) receiving a 100% free education thanks to the state of Florida, and 3) making a respectable amount of money working as a Geek Squad agent in Best Buy, I just don’t have that kind of money to spend.

Apple: If you’re reading this, I beg of you. Help me. Help those of us who are in the same position. There has to be SOME way we can do this without having to spend that much money.

Help me, Apple. Please.

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Top 10 Annoyances in Windows Live Mail

For those who may not have read my previous blog posts, over the past 12 days I have been using Windows Live Mail exclusively for my desktop email client needs. I normally use Mozilla Thunderbird. So far, the experience has been pleasant, but it isn’t without its annoyances. I’ve already posted my Top 10 Annoyances in Mozilla Thudnerbird. Here is my top 10 for Live Mail:

  1. UI inconsistency - When I go into Options or open a dialog/properties box, I’m expecting it to have the same clean look the regular interface has. But for some reason it reminds me of Windows 95. And when I add a new contact, why does the color scheme suddenly change?
  2. For the love of God, don’t make me have to go into the message properties just to view the full headers. And when I get there, I don’t want to have to use the horizontal scrollbar in order to read it. Can I please just Right Click -> View Sorce?
  3. As a part of the Windows Live services, Microsoft also offers Windows Live Writer, which allows you to post content to Wordpress, Movable Type, Live Spaces, Blogger, etc, all in one desktop client. But in their Windows Live Mail, why does the “Blog” option only allow you to use Live Spaces? That’s hypocritical–change it.
  4. Why isn’t there a “Print” label next to the button? Even though it’s obvious, it’s inconsistent.
  5. The searching options, while simple, aren’t customizable enough. I can’t search just in subjects or just in the body.
  6. I really don’t get the point of the “Storage folders” section being present by default. If I want to store something other than in the standard drafts, I’ll create my own folder for that purpose.
  7. When I right click the title bar, the standard menu bar shows up. But when I click off of the secondary click dropdown, the menu bar disappears. Is this a bug, or is it a feature that’s not working properly? I’d prefer it not to show up at all…
  8. I doubt there’s legal issues involved, so why can’t I import email/settings from a Thunderbird profile? Here I am thinking about switching, and I wouldn’t even have the option to import.
  9. There’s a big difference between email security, and junk email. Just because an advertisement comes in, it doesn’t mean it’s a fraud or trying to send you a virus. Please give Junk Email it’s own option in the Tools menu.

In a few days, I’ll make my final decision as to whether I’ll be staying with Windows Live Mail or going back to Thunderbird. I’m still kind of torn between the two. As always, if you have any suggestions or comments, please leave a comment.

Update: It seems in posting this the code got screwed up and I lost one of my points. What’s odd is I can’t remember what it was, so sorry for there only being 9 … but there were originally 10, I promise.

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Top 10 Annoyances in Mozilla Thunderbird

Don’t get me wrong, I love Mozilla Thunderbird as a desktop email client. In my opinion, it’s better than Microsoft’s Outlook in terms of ease of use, stability, and simplicity. Also, configuring account settings is much more intuitive and actually more powerful. It’s also certainly better than Microsoft’s Outlook Express. But regardless, I’ve had my fair share of annoyances with the client. Here I’ll point out a few of them:

  1. The UI is poorly designed. Don’t get me wrong, the UI is workable and allows you to configure lots of things, but quite simply, it’s ugly to look at. No matter what theme you install, the basic design is still there, and it’s not easily navigable.
  2. The message rules dialog box is too bloated. You have to click way too many times and customize way too many things in order for you to get it to do exactly what it is you want it to do. I hate to say it, but Outlook (and Windows Live Mail) have much better message rule controls.
  3. When I’m deleting emails one-by-one starting from the bottom and going up, if I click to skip over an email, the next one in line when deleted is the one below. This on many occasions has caused me to delete the very email I wanted to skip. Definitely a “bug.”
  4. Thunderbird is literally in lockdown mode while downloading new messages. One of my email accounts I can get anywhere up to 400-700 messages per day (mostly spam). I have plenty of CPU utilization and RAM left, but when I’m downloading all these messages, why does the entire application slow to a crawl? I want to read some of that email as it’s coming in, dangit!
  5. Junk mail - this is a big one. When I first started using Thunderbird, I was impressed with how acurate the junk mail filters were and how quickly it learned. But after junking out probably close to 50,000 emails, why exactly do I still get the exact same email over and over again? Why hasn’t it learned? I was impressed that Windows Live Mail actually caught those silly USNMA messages right off the bat.
  6. The address book is horrible. I can’t describe how terribly it’s designed. Now I realize why I’ve never used address book features in mail clients…
  7. And why the heck is the address book button in the tob bar? That’s a freaking control bar, not an “access the secondary features” bar. Everything else up there controls the email or emails in general. It should not be there.
  8. All of a sudden, my mail filters stopped working at some point. This was almost a year ago, and I still haven’t fixed them for the sole purpose of I had way too many and it would take up way too much of my time. Why, exactly did these just suddenly stop working?
  9. When Thunderbird goes to import mail from Outlook Express or Outlook, can it please at least warn the user that some things may not be copied correctly (ie, message filters?). And why can’t I import News/Blogs, Mail, and settings all at the same time?
  10. What the heck is the purpose of the “Go” menu option sitting on its own? It’s pointless. If it must be present, please combine it with the View menu like in every other email client…

So there you have it. I’m doing this in combination with my previous blog about how I was seriously considering switching permanently to Windows Live Mail for my desktop email needs. To be fair, my next entry will be The Top 10 Annoyances in Windows Live Mail.

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I Love My Zune. I Don’t Like My Zune

I have just purchased a Microsoft Zune as a replacement for my old MP3 player (Creative Zen 20GB). My experience with the device and software has, so far, been extremely satisfactory. However, there were various things which I found about it which annoyed me. I just submitted those as feedback to the Zune Team in hope they will review them and take them into serious considering. My feedback was as follows:

Hello! First of all, I’d like to let you know that this will be fairly long. I’m a firm believer that the Zune has an immense amount of potential, so what I’m submiting here is a thorough list of various improvements that I would like to see in the Zune to help improve my experience using the product, as well as many other people who already own a Zune or are looking to purchase an MP3 Player. Also, as I have selected “Zune Software” as the category for this, what I will write isn’t necessarily limited to that, though a good portion of it is. If different departments of the Zune team handle different categories, I’d ask that you please forward the appropriate feedback to its respected department for review.

I have just recently purchased a Zune, and as far as the experience goes I have found it far superior to anything else out on the market, including the iPod (iTunes is just meh… I won’t go there). While the Apple iPod is a solid product in its own way, I personally do not like the craze that is all over it, making it out to be a superior product than it actually is. I was truly looking for the Zune to become an iPod killer… which as of this point it has failed to do so for various reasons.

That being said, the Zune from my experience, certainly has the incredible potential to do so… easily. The aesthetics of the hardware itself are great, including the size, weight, durability, and controls. The software on the player itself is far superior to anything I’ve ever used before. The menu system and organization just makes sense. In album (track listing) view, I was pleasantly surprised to be able to use the left and right navigation buttons to move through various albums, while using up and down to select the track. THAT’S innovation and such a small touch that makes the experience wonderful. The Zune software on the hardware is virtually perfect. There’s various things I’d like to see, added, however:

  • I love the way the FM radio system is set up and how presets are added and such. However, why am I not able to record radio? For example, I was listening to a late night program on an FM station when someone started talking about something I found extremely interesting. I would have loved to have been able to record that for my later enjoyment. The only MP3 player that has actually done FM recording right is the Creative Zen. Can we please add this to the Zune? Please?

  • The Zune automatically pausing playback when the headphones are removed is certainly a nice feature. However, can we please get an option to turn it off or on? I can vision various situations where I’d be switching headphones/speakers and I really don’t want to have to keep pressing play/pause each time I do so.
  • When playing back a video, it would be awesome if the playback didn’t stop when going through the menu system again (such as with music and the radio). Can’t we implement something like in Windows Media Center where the video is still played back in the bottom corner? (with the back button, just as it does now, go back to the currently playing video)
  • Having an equalizer is very nice. However, people such as myself who have various experience with “real” equalizers would probably like the option to have a custom equalization setting. For example, I like a particular song which has an awesome guitar solo. When I listen to that song, I’d like to isolate the range of frequencies in which the guitar resides and boost them. Saving these to custom presets would also be an added bonus.
  • When saving radio presets, it would be awesome if each frequency was also tagged with the last know station name (whether it be the station name, or the call letters), just like the current station is top when viewing the presets. When tuning to that frequency again, this can be updated if the station has changed it.
  • Along with the suggestion to keep video playback in the background (having a preview in the bottom corner or some such ), a “Currently Playing” section (whether it be music or the radio) would be a massive addition.
  • Add an option to turn wireless on or off within the community section. I really don’t want to go into the community… find out that it’s not turned on… then have to go all the way back and two levels into settings to turn it on… then back to the community.
  • Even though it’s fairly intutive that you’re viewing a list of Artists/Albums/Tracks, adding a tag to tell you what’s being displayed would be nice. Play around with the idea. Something as simple as a tag or even reducing the font size of the tracks, or indenting them 1 more space would do it.
  • When I try to send a song through the song options menu, for the love of James Allard himself, don’t let the song stop playing! Isn’t the storage/cache inside fast enough to play AND send the song at the same time?
  • There has to be some better way to show the track list than in the song options menu. Clicking twice to get to it is rather unnecessary in my opinion. I’ll admit that I can’t come up with a better way to do it, though. So have fun with it and rattle the idea around a bit. ;)

The Zune hardware is essentially perfect, as I indicated before. The main thing I would like to see added is some sort of button which will take you back to the root menu. Hitting back 14 times isn’t a good experience for the user . I know the point of the Zune look was it’s lack of buttons and to get every feature accessible through those few buttons. However, you already did an awesome job designing the current Zune. I’m sure you can come up with something. ;)

Another thing which would be absolutely AWESOME for the Zune (and a feature to make it stand FAR out from the competition) is a rather large improvement. It would be great if Microsoft would work with other manufactures (such as Pioneer, Sony, Alpine, JVC, etc) to integrate wireless support into the Zune for car media decks. The Zune already has the hardware capability. I can’t imagine it would be that difficult of a task to apply a simple software/firmware update to allow connectivity with supported car decks. Of course, the main work would be on the car deck manufactures.

I swear… I would use nothing but a Zune for the rest of my life if I could sit down into my car, push a single button, and play all my music from my Zune on my car stereo without ANY auxiliary 1/8″ wires or unstable and horrible quality FM transmitters. Those are just baggage which is largely unnecessary. The technology is available.

Microsoft… Zune Team… whoever. If you take one bit of advice from the mass of stuff I’ve written here, PLEASE pursue this option as a viable one. Seriously. Do you want to take a huge market share away from Apple with respect to playing in the car, or not? Do it quick before Apple does it first. And believe me… if no one else does it, they MOST CERTAINLY will.

The main things which I am giving feedback for, however, is the Zune software. At first, I was hesitant to purchase a Zune because I was unsure of the ease of use, stability, UI, and features of the Zune software. However, after discovering it’s utter similarity with Windows Media Player 11 (and the fact that WMP11 is required to be installed for the Zune software to work), I was very much pleased all considering I use WMP11 for my desktop media player anyway. Importing my library (as it was done automatically) was seemless and I was very happy.

However, there are various things which I would like to see changed. They are as follows:

  • I found it rather annoying at first that when I plugged my Zune into my computer via USB, the Zune software automatically launched and synchronizing started and the album I was listening to stopped playing. All I wanted to do was start charging the Zune while using it. I quickly found the option to turn off Zune software launch. Okay, that was nice. However, what about the option to turn off connecting and syncing when I plug the unit in? Can’t the unit be connected in the background when the Zune software is active? Can’t the “real” connection (where music stops playing) ONLY happen when I actually MANUALLY sync the device?

  • Why in the name of the evil Steve Jobs can’t I add music to my device from networked machines? If the Zune software is that similar to WMP11, seriously… why can’t I add my non-DRM’d music from another computer? I, for example, have a server in my house which holds ALL of my music/videos, etc, which I use for storage. I mostly stream this to other computers when I want to listen to the library or when I want to listen to the music on my stereo system/TV from my Media Center computer. I’m finding myself forced to sync while physically plugged into that machine… THAT’S annoying. Seriously. Fix this.
  • It makes no sense to have playlists in the photo view. Slideshows? Maybe. But not playlists. Please remove it or change its functionality. ;)
  • This is 2007. The internet’s news comes from bloggers. Bloggers also are big into doing podcasts. If the Zune is all about “the Social” for Pete’s sake, why isn’t there Podcasting support in the Zune? Here’s a radical idea: add RSS feed support to the Zune software for me to subscribe to the podcasts rather than iTunes’ method. While a central database is important for finding new Podcasts and organizing everything into categories, being able to subscribe to a podcast (which may not necessarying be in the archive) via RSS would make the Zune the #1 blogger’s MP3 player. Period. Think about it: every enthused and non-Apple-fanboy blogger on the internet is advocating that their readers buy a Zune. That’s some MASSIVE publicity and good PR. But whatever you do, add Podcasting support to the Zune/Marketplace. Period. I don’t care how. Just do it… and soon!
  • Even the name of your Zune is indicated in the category/genre view on the left-hand side of the software, can we please add some kind of indication this is your Zune? For example, tag it with (Zune) or (Device), or heck, add a tiny picture of a Zune next to it.
  • Why doesn’t “sign me in automatically” actually sign me in automatically? I mean, I get it that it’ll sign you in when you actually want to download/buy something, but why can’t it sign in when I launch the application? I keep feeling like it’s lost my account association or something…
  • Can we have some kind of indicator in the Zune Software/library that a particular album or song is DRM’d or has been downloaded from the Zune Marketplace? I want to know which media is going to expire at the end of the month.

Again, sorry for this being so long! However, like I said at the beginning, I’m very impressed with the Zune and I see utterly massive potential for the device. The things I’ve listed here certainly are my own opinions. However, I’d wager a good portion of what I’ve listed are ideas that are shared by many other Zune users out there… or rather, their experience would be improved should these things be changed.

I sincerely hope I haven’t written all of this in vain. One thing that I’ve been impressed with in Microsoft of late (mostly within Microsoft Research and the Xbox/Gaming division, which James Allard is part of) is how well they have listened to the community surrounding the products that have been released or are in development. Again, I sincerely hope what I have suggested in here will be read and seriously considered by the Zune Team as viable changes and improvements.

I was also impressed that such a Feedback form was provided on the Zune site. A few minutes before I discovered it, I was joking with a friend about how impossible it usually is to find feedback sections for devices such as the Zune. I love irony.

Again, thank you for all of the hard work that has been put into the Zune. It’s an awesome product. However, there are various things about it which keep it from being popular with the masses. I wish you guys good luck with the development of future revisions. I’m certain I’ll return with more feedback at a later time as I want to see the Zune improve.

Regards,
Adam Reyher

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Social Networking And Its Failure

Let’s take a trip back in time. The year is 2003 and the internet is a rather pleasant place to be, although looking back we wouldn’t make that claim. MySpace and Facebook didn’t exist and half of the world didn’t visit them at least once per day. No one knew what AJAX was let alone used it on their websites. Flash-driven websites were the “cool thing to do.” But most importantly, the idea of using the internet as a “platform” and the convergence of technologies was near non-existent.

Then this whole concept of Web 2.0 came along and everyone was confused about what it really meant. People claimed that their websites were Web 2.0 and companies even dedicated their so-called services to help people make their websites Web 2.0 compatible. Some people even jumped the gun and claimed that Web 3.0 exists.

The change that happened in late 2004 when people started really understanding what the Web 2.0 concept was all about. It was about convergence of internet technologies and using the internet as a platform for full applications. Instead of running a program on your computer, why not run that program on the internet where you can have access to it from anywhere you go?

To be honest, if we’re still dealing with desktop environments on our computers in 15 years, I’ll be surprised. Your entire desktop environment will be web based and you’ll have access to it from anywhere, but your files and documents will be stored locally for safety. You won’t be putting in a CD to listen to music, you’ll be using a music subscription service to listen to anything you want. You’ll have access to anything from anywhere at any time. All of your devices will work together, and all websites will be able to communicate and share information with one another.

And here is where I think Social Networking sites have failed. Their very idea in concept form is awesome. If we can connect technologies, why don’t we connect people together from all over? Let’s create a social map of the world on the internet. However, what social networking sites have lost sight of is that the whole point while doing these things is to converge technologies. With their immense popularity, their potential to drive forward convergence of web technology is just as immense. Why haven’t they taken advantage of it?

Picture this: Instead of you needing to upload photos of yourself to MySpace or Facebook, why not allow you to associate your MySpace account with your Flickr account? What if I could send an email to someone but I didn’t know their email address? What if I could use the information about that person I did know to send them an email? What if I could fully control each and every one of my accounts without even needing to launch a browser? And what if I could update all of my accounts at the same time with the same information?

The possibilities are endless. AJAX is only one very small part of the concept of Web 2.0. AJAX is the User Interface side of the vision of convergence of technology, not the convergence itself.

Social networking sites have failed at what could have been (and what still could be if they play their cards right) an awesome breakthrough in web technology and even your computing experience as a whole. MySpace and Facebook are right now just a place to “hang out” and post silly surveys. They each let it come to that, when it fact it could have been a complete portal to socialization and conversation and the computing experience as a whole.

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