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Rip-Off

The Great Dell Rip-off…or Why Dell Has Lost Its Market Leadership

My saga with Dell continues. While I try to be a good customer, I am thwarted at every turn. First I am lied to by Dell Sales Rep Matthew Konk, who tells me he can configure the same computer I want (a 6400 Inspiron in the Small Business section) in the home and home office [...]

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