I’ve had a couple emails from Richard B. at Dell who seems genuinely interested in helping me solve my problem. We’ll see how that turns out. For now I will remain skeptical. In the interim, he told me about another site, DellIdeaStorm.com, which Dell has apparently set up to gain feedback from their customers and prospects.
I [...]
The problems continue to add up for Dell, the beleaguered former #1 PC company. In this weeks episode we find that hanging your shingle with another sinking monolith likely spells doom. I know when I look over the Horizon I don’t see Vista in my future. Heck it took a couple years for the Redmond [...]
My saga with Dell continues. While I try to be a good customer, I am thwarted at every turn. First I am lied to by Dell Sales Rep Matthew Konk, who tells me he can configure the same computer I want (a 6400 Inspiron in the Small Business section) in the home and home office [...]
Why is it that I can’t by a new Dell Laptop with the Windows XP Pro operating system?
I don’t understand this. Shouldn’t I have a choice? I don’t want the new OS Redmond is foisting on us, and I really don’t care what the reasoning is. I’m not a geek, so forget Linux. I am [...]
One of the news items I have been following, or at least been trying to follow, is the alleged rip-off being perpetrated on small businesses by the very government agencies that were put in place to help small businesses.
It opens some old wounds. Back in the day when I was owned an IT body shop [...]
I’d mentioned in an earlier post that it didn’t surprise me TrimSpa was in trouble for its marketing tactics. Since the FTC recently announced it was investigating claims made by the manufacturer in 2003 and 2004 you knew it wouldn’t be long before the tort lawyers grubbed their way into the picture.
Anna looks like she [...]
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